We reserve the right to decline any assignment for any reason. Policies are subject to update without notice. Rates slightly higher for difficult or aggressive dogs...rates may be slightly higher for geriatric pets. Additional charge ($5 per area, per incident) for excessive clean up (dog feces, cat boxes, cage cleaning, etc.) at the sitters discretion payable upon your return. Payment due on or prior to first visit. Payments not received on or prior to the first visit may be subject to a $25 fee. If total assignment fee is greater than $500, or more than 7 days of pet care, we will accept half payment prior to first visit and half within 5 days of your return . Balances received beyond 5 days after the final visit date may be subject to a $25 fee. You may request a second invoice which will be emailed to you upon your return. Additional major holiday charge per day of $15.00 (see our calendar for holiday schedule). Returned check fee $25.00 (entire check amount + fee payable by cash only, cash only for all future assignments--no exceptions). Cancellation of services 7-14 days prior to assignment start date is subject to 25% of total assignment due on or before scheduled start date. Cancellation of services 3-7 days prior to scheduled start date is subject to 50% of total assignment due on or before scheduled start date, unless the entire time can be rescheduled with another client, then 25% fee. Cancellation of services 1-2 days prior to scheduled start date is subject to 100% of total assignment due on or before scheduled start date. See our calendar for availability and to request a sitter. Emergency cancellations will be handled on a case by case basis. Cancellation by early return is refunded by credit for future visits or gift certificate only...early return refund credit is available if you call us before we arrive. Please let us know when you arrive home: email (sitters@twodogspaws.com), text or call (626)673-7978. You & your pets are part of our family and we want to make sure you are all taken care of. I am aware that any online form I submit is a contract between Two Dogs Petsitting and myself. Two Dogs Petsitting encourages all clients to save and/or print the completed forms. To save and/or print click "submit" once the form is completed, the confirmation page of your exact submission can then be saved and/or printed. I have read and understand the above checked items.
By checking each box and "submitting" this form you fully understand and agree to uphold the policies and procedures listed. By filling in your name, phone number, email address, and date, you have read and understand the content of this online agreement.